Jos Electricity Distribution Plc has launched a USSD short code aimed at easing the process of customer’s verification of their most recent payments. The code will help customers to know their status in terms of their payment without necessary recoursing to the office for verification. A press release issued by the Head Corporate Communications, Dr. Friday Adakole Elijah, stated that “the disco’s outmost priority is to serve its customers better with ease especially in this period of global pandemic.” He urged customers to efficiently utilize the code as the company is striving to serving her customers better via the instrumentality of technology with the aim of attaining customer satisfaction.
The Management of Jos Electricity Distribution Plc has again called on customers not to gratify anybody in order to be metered.
A good quoteSimilarly, account openings are also free and as such customers need not pay for new account openings. A press release signed by the Head Corporate Communications, Dr Friday Adakole Elijah called on customers to report anybody or staff demanding for gratification of any sorts for the installation of meters to the Regional Managers or the corporate headquarters of the company in Jos for appropriate action. He also charged customers not to give out a fadem to staff who might be cajoling them to part with their money for the purpose of opening new accounts or separation of accounts for them. Dr Elijah said said any staff caught demanding for gratification from customers or extorting them would be subjected to serious disciplinary actions. The press release further directed that on no account should customers accounts be closed and new ones opened stressing that any staff caught closing old accounts and opening new ones for same customers would be severely disciplined. He urged customers not to panic as according to him, there were adequate meters that could go round the entire customers of the company. Dr. Elijah therefore urged customers to remain in their respective homes and wait for the meters. Dr Friday Adakole Elijah Head, Corporate Communications