Jos Electricity Distribution Plc has launched a USSD short code aimed at easing the process of customer’s verification of their most recent payments. The code will help customers to know their status in terms of their payment without necessary recoursing to the office for verification. A press release issued by the Head Corporate Communications, Dr. Friday Adakole Elijah, stated that “the disco’s outmost priority is to serve its customers better with ease especially in this period of global pandemic.” He urged customers to efficiently utilize the code as the company is striving to serving her customers better via the instrumentality of technology with the aim of attaining customer satisfaction.
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The Management of Jos Electricity Distribution Plc has again called on customers not to gratify anybody in order to be metered.
A good quoteSimilarly, account openings are also free and as such customers need not pay for new account openings. A press release signed by the Head Corporate Communications, Dr Friday Adakole Elijah called on customers to report anybody or staff demanding for gratification of any sorts for the installation of meters to the Regional Managers or the corporate headquarters of the company in Jos for appropriate action. He also charged customers not to give out a fadem to staff who might be cajoling them to part with their money for the purpose of opening new accounts or separation of accounts for them. Dr Elijah said said any staff caught demanding for gratification from customers or extorting them would be subjected to serious disciplinary actions. The press release further directed that on no account should customers accounts be closed and new ones opened stressing that any staff caught closing old accounts and opening new ones for same customers would be severely disciplined. He urged customers not to panic as according to him, there were adequate meters that could go round the entire customers of the company. Dr. Elijah therefore urged customers to remain in their respective homes and wait for the meters. Dr Friday Adakole Elijah Head, Corporate Communications
In order to stem vandalism of its installations, the Management of Jos Electricity Distribution Plc has commenced sensitization and engagement of communities in its area of coverage. To this effect, communities such as Bwandang, Dilimi, Fwabul and Gangare were sensitized over the weekend. Addressing the representatives of the communities which comprises of traditional rulers, religious leaders, youth leaders as well as leaders of the various security outfits, Musa Abdullahi and Cyprian Alvinmax Yenkwo, the Head of Security and Safety respectively urged the communities to take ownership of JED PLC installations in their domains by securing them from vandals. According to the duo, "We are poised to serve you better than before but how can we achieve that when our facilities in your domains are being vandalised on a regular basis?".
"We are aware that these facilities belongs to our company but you are the ultimate beneficiaries because it is serving you. You should therefore not allow it to be vandalised by agents of darkness",they pleaded. The communities were encouraged to expose anyone seen stealing energy in their domains as according to Jos Electricity Distribution Plc,
"those stealing energies are cheating and insulting the legitimate customers",stressing,
"they are cheating you. You should not allow them to continue to be cheating you. Kindly expose them".The company also urged customers to reciprocate their qualitative services by promptly paying for their consumed energies. Torch lights were freely distributed to the various local security apparatus to facilitate their easy movement in protecting the installations in their localities. Responding, the various communities who said they were happy with the sensitization promised to provide security around electricity installations in their various communities. The community engagements were attended by the Commander neighbour Watch, Mallam Guda, his Deputy, Ado Mohammed, Alhaji Kabiru S. Hassan (Councillor), Mohammed Balla, Sani Suleiman, Nasiru Mohammed, and the Gangare community leader, Alhaji Ali. Others were the Ward Head, Ahmed Garba, Yahaya Abdullahi, the Vigilante Commander, Hamza Abubakar, Mohammed Ibrahim, Sani MK Sani, Sa'idu Ibrahim, Samantha Ya'u Adams, A. A. Aliyu, Umar A. Aliyu amongst others. Dr. Friday Adakole Elijah Head, Corporate Communications
Dear Customer(s), There will be a planned outage as scheduled by the Transmission Company of Nigeria to carry out maintenance on shiroro 1 & 2 lines on the 27th of February, 2021 between 10 am and 5 pm. This will subject our feeders to serious load shedding within the period of the exercise. The Management of Jos Electricity Distribution Plc based on the above call on her esteemed customers within the affected areas to bear with the company by making alternative arrangements for their energy within the period of the maintenance. Supply will be restored as soon as the maintenance is completed. Thanking you in anticipation of your usual understanding and support as we strive to serve you better. Stay blessed. Stay safe. Dr Friday Adakole Elijah Head, Corporate Communications.